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Product Support Services

Product Support Services


SAM offers product support worldwide. We supply spare parts and provide AOG support from our bases in Singapore, Denmark, USA and Germany, to ensure a maximum worldwide support 24/7.


In addition, we offer repair services for our products at our Part 145-approved MRO locations in Bad Tölz and New York, which are certified in compliance with EASA, FAA, UK CAA and TCCA.

Technical Support

For technical inquiries, please contact our technical support team in Bad Tölz, Germany via e-mail.

For all inquiries regarding Airbus spare parts, please contact our distributor Satair. You can find the point of contact for your region below.

Our certificates and the publication index of our component maintenance manuals (CMM) can be downloaded here.

  • Worldwide


    Repair & Overhaul & Technical Inquiries SAM GmbH Sitecpark 1 83646 Bad Tölz, Germany +49 8041 79577-0

  • Asia


    Spares & AOG Services SATAIR Pte. Ltd 12 Seletar Aerospace Link Singapore 797553 +65 6543 0977 AOG Phone: +65 6543 0977

  • Europe, Middle East & Africa

    Europe, Middle East & Africa

    Spares & AOG Services SATAIR A/S Amager Landevej 147A 2770 Kastrup, Denmark +45 3247 0100 AOG Phone: +45 4040 1224

  • North & South America

    North & South America

    Spares & AOG Services SATAIR USA, Inc. 525 Westpark Drive Suite 400 Peachtree City, GA 30269 USA +1 404 675 6333 AOG Phone: +1 404 310 1966

  • China


    Spares & AOG Services SATAIR (Beijing) Co., Ltd. No. 8 Tianzhu Donglu, Tianzhu Airport Industrial Zone 101312 Beijing, P. R. China +86 10 8048 6161 AOG Phone: +65 6543 0977

  • USA, New York

    USA, New York

    Repair AAR Aircraft Component Services 747 Zeckendorf Blvd. Garden City, NY 11530 USA AOG Phone: +1 516 222 9000

Ready to embark on the future?

Ready to embark on the future?

Trust our 100+ years of competence and join us in our journey around the future of aerospace and industry.

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